SAFETY AND COMFORT AWAY FROM HOME

Services

 

We would like to greet you as our client!

Company M.H. Services Limited operates the online portal Messe Home (URL https://messe-home.com) and provides the services with respect to short term renting of real estate from third parties as a commission agent.

The company M.H. Services Limited provides individual and quality services to their guests. The company M.H. Services Limited is focused on guest service satisfaction.

We propose the accommodations for every liking. Our managers rent for you serviced apartments, B&B rooms, rooms in the guesthouse or private hotel.

We help you easily book and enjoy the beautiful German Cities. We support you 24 hours during your stay in the accommodations.

  • All accommodations are fully furnished.
  • All accommodations are equipped with bed linen and towels.
  • The guests find all necessary kitchen ware and utensils in the apartment, washing machine and hair dryer or an Internet connection vary from accommodation to accommodation.
  • Free parking is possible on the street in the proximity. Some owners propose parking in the yard or in the garage for extra payment.
  • As extra equipment it can be provided a baby cot in the apartment.
  • The accommodation is nonsmoking.
  • The accommodation is self-catering.
  • The accommodation will be cleaned before arrival of the guests, an extra cleaning and bed linen changing is possible on request for additional cost.

The following utilities will be provided, where they apply: water, electricity, communal services, and other public utilities to the premises during the lease term. Proper operating condition and serviceability of premises facilities are provided by the owner.

The owner doesn’t warrant that any of the utilities and services specified above will be free from interruption caused by repairs, improvements, or alteration of the building or the apartment or any of the equipment and facilities of the building, any labor controversy or any other causes of any kind beyond reasonable control.

If, in case of unseen circumstances, the owner is unable to provide the booked accommodation due to force majeure, the agency/owner will seek to provide an alternative of equal value in the city.

To book an apartment or a room you can:

  • chat with us online on a site or in Skype
  • fill the request form on a site
  • fill the booking form on a site
  • contact us per email
  • or call us by phone, by Skype

We find for you the best alternative for your comfortable stay.

 

Read please these terms and conditions carefully. These terms and conditions contain an important information for you.

Terms of payment (1):

- 100% of the booking amount is to be paid within 2 business days after invoicing;

Terms of payment (2):

- 50% of the booking amount is to be paid within 2 business days after invoicing;

- 50% of the booking amount is to be paid 26 days prior to the arrival.

 

Mode of payment: via bank transfer

The total booking amount contains all taxes, service charge, commission and additional costs (electricity, water, gas). The tourism taxes are charged by some cities. This charge is not included in the total booking amount.

The security deposit (if requested by the owners) is not included in the total booking amount and to be paid in cash when check-in.

 

CANCELLATION POLICY:

  • The Messe Home service charge is non-refundable.
  • There is no right of withdrawal.
  • "No refunds" - in case of cancellation it will be charged 100% of Accommodation Charges.
  • "No-show" - the same as 100% cancellation.
  • If the guest does not arrive at the arranged check-in day, the amount is not refunded.
  • If the guest leaves prior to the arranged check-out day, the amount is not refunded.
  • Changes of booking after invoicing can be charged with an additional EUR 20,00.
  • Foreign bank transaction charges of refund are payable by the customer.

 

Maybe you are interested in the following topics: rental apartments in Germanyapartments in Dusseldorf for rent, apartments for rent in Munich (German)

 

With gratitude for the trust,
Messe Home Team